Politique d’expédition
Pretty Jazz Collections Shipping Policy
Thank you for shopping with Pretty Jazz Collections! We appreciate your support and strive to deliver your beauty favorites safely and on time.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Please note that during sales, new product launches, or high order volume, processing times may be slightly extended.
Shipping & Delivery Time
Once your order has been shipped, estimated delivery times are:
• Standard Shipping: 3–7 business days
• Priority/Expedited Shipping: 2–3 business days
Delivery times may vary depending on your location and shipping carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Tracking Information
Once your order ships, you will receive a confirmation email or message containing your tracking number. Please allow up to 24 hours for tracking updates to appear.
Incorrect Shipping Address
Please double-check your shipping address before placing your order. Pretty Jazz Collections is not responsible for packages delivered to incorrect or incomplete addresses provided by customers.
Lost or Stolen Packages
Pretty Jazz Collections is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. If your package is marked delivered but cannot be located, please contact the shipping carrier directly.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you promptly.
Contact Us
If you have any questions regarding your order, please reach out to our customer support team. We are always happy to help!
Thank you for supporting Pretty Jazz Collections — where beauty meets confidence ✨